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REMONDIS HR management

Privacy & Cookies

A. General information

1. Responsible body and contact details

Controller in the sense of the GDPR for these Internet pages is

Brunnenstr. 138
44536 Lünen

Further company details can be found in the Imprint.

Contact details of our data protection officer:

- Datenschutzbeauftragter -
Brunnenstr. 138
44536 Lünen

2. Declaration of joint responsibility

Within the context of shared responsibility, all subsidiaries and associated companies of the REMONDIS Group have agreed on who is responsible for which obligations under data protection law (in particular information obligations pursuant to Art. 13, 14 GDPR). Within the context of shared responsibility, REMONDIS Assets & Services GmbH & Co. KG and the respective subsidiary or affiliated company of the REMONDIS Group are jointly responsible for providing the information required pursuant to Art. 13, 14 GDPR.

The companies shall inform each other without delay of the legal positions asserted by data subjects and provide each other with all information necessary to respond to requests for information. Data protection rights can be asserted against all companies involved.

In addition, some processing operations may give rise to joint responsibility between REMONDIS companies or with third parties. These are dealt with in the context of the respective processing (Part B).

3. Categories of the applicant data

When you register in the Applicant Portal, we initially store your name, first name (date of birth), address and e-mail address. In the category “Documents” you can upload your CV and create or upload a cover letter or send other attachments, e.g. certificates. In addition, it is possible to add individual questionnaires for the selection process.
When your application documents are sent by e-mail, they are automatically read out and rec-orded in our application management system. All documents (covering letter, CV, certificates and other supporting documents) as well as the information contained therein are stored. The uploaded CV is semantically read with a so-called CV parser (CV processing) and converted into a structured, searchable format and integrated into our applicant management system. Your original documents are saved with your data record.
If you still provide us with your application documents in person or send them by post, we will first digitise them and then also enter them in our application management system using the process described above.

In the event of missing documents, we reserve the right to request these and also to integrate them into the online application management system using the process described above.

Undue content

Please make sure that you do not send us attachments containing viruses or worms. Personal data that you transmit to us generally should not include the following information:

  • Information about diseases,
  • Information about a possible pregnancy,
  • Information on ethnic origin,
  • Political attitude, religious or philosophical beliefs,
  • Union membership and sexual orientation,
  • Defamatory or degrading information,
  • Information that is not specifically related to your application.

4. Purpose of processing your application data and legal basis

We will process your application data in order to check your suitability for the position (or any other open positions in our company, if applicable) and to carry out the application procedure. The legal basis is § 26 BDSG (Federal Data Protection Act). Should the data be required after completion of the application procedure, in the scope of legal proceedings, in the interest of defence or assertion of claims, the legal basis for data processing is Art. 6 para. 1 lit. f) GDPR.

In order to carry out statistical evaluations with regard to our applicant management, your data will be made anonymous before they are processed. We will not be able to draw any con-clusions about your person in the course of this data processing.

5. Data recipient and procedure for processing your applicant data

The Applicant Portal is operated by REMONDIS Assets & Services GmbH & Co. KG, Brunnenstraße 138, 44536 Lünen, Germany, centrally for all the companies of the REMONDIS Group listed below.
Users of the online application management system are all companies of the REMONDIS Group.

Your application data will be reviewed by the HR department after receipt of your applica-tion. In addition to the company to which you applied, the central HR of REMONDIS Assets & Services GmbH & Co. KG has access to your data. Suitable applications are processed by the HR department of the respective company and forwarded to the department managers for the respective open position for professional assessment. This is followed by a specialist as-sessment, after which the HR department will then carry out the rest of the process. In the company, only those persons have access to your data who need this to properly execute our application process.

6. International applications

If you have applied for a job advertisement outside the EU or have given your consent for inclusion in the applicant pool or for forwarding your applicant data to a company in our group outside the EU, we may also forward your applicant data to the company concerned outside the EU. An appropriate level of data protection is guaranteed by the framework agreement on data transfer between all companies in the REMONDIS Group and the obliga-tion to comply with the EU standard data protection clauses.

7. Transfer of applicant data to third parties

We will only transmit your data to third parties if we are authorised to do so under data pro-tection law. We will neither sell your personal data to third parties nor market it in any other way.
We use a specialised software provider for the application process who will act as a service provider for us and may also gain knowledge of your personal data in connection with the maintenance and care of the systems. We have concluded a processing contract with this Pro-vider to ensure that data processing is carried out in a permissible manner.
The Applicant Portal is operated by concludis GmbH, Frankfurter Straße 561, 51145 Köln, Germany, on behalf of REMONDIS betrieben. The website is hosted by a dedicated server of Hetzner Online AG, Stuttgarter Str. 1 in 91710 Gunzenhausen, Germany. The data you send will therefore also be processed by these companies.

The application data will be processed exclusively in computer centres of the Federal Republic of Germany.

If we are unable to offer you a current vacancy, but we still believe that your application could be of interest to other departments or companies, we will contact you and ask for your consent to further storage of your data in our applicant pool. All the above-mentioned companies will then have access to this applicant pool.

In addition, it is possible that your application may be interesting for a job posting outside the company to which you have applied. In this case we would like to forward your application to this company in individual cases and will ask for your consent by e-mail. If you do not agree, your application documents will not be disclosed. Furthermore, the application data will not be passed on to third parties.

8. Erasure of your applicant data

Should your application be turned down, your personal data will be deleted after 6 months.
In the event that you have agreed to further storage of your personal data, we will add your data to our applicant pool. The data will be erased there after 12 months.
Your profile and personal data will generally be automatically deleted 180 days after comple-tion of your last application. If you get a position in the scope of the application process, the data from the applicant data system will be transferred to our HR information system.

9. Your rights as a data subject

Upon request, we will inform you in writing or electronically whether and which of your per-sonal data is stored with us (right of access pursuant to Art. 15 GDPR) as well as your entries to erasure (Art. 17 GDPR), rectification (Art. 16 GDPR), restriction of processing (Art. 18 GDPR) and transfer (Art. 20 GDPR) of your personal data and, if the conditions are met, we will check this and carry it out if the requirements are met.
If you have any questions regarding your application data, please contact:

REMONDIS Assets & Services GmbH & Co. KG
Brunnenstraße 138
44536 Lünen

For all other enquiries related to data protection please contact our Data Protection Officer:

REMONDIS Assets & Services GmbH & Co. KG
- Datenschutzbeauftragter -
Brunnenstr. 138
44536 Lünen

The same applies if you have given your consent to the collection or use of personal data and wish to revoke this consent. You can revoke such consent at any time with effect for the fu-ture by e-mail or letter.

10. Right to lodge a complaint

If you believe that the processing of your personal data is unlawful, you can lodge a complaint with a supervisory authority. A list of data protection officers and their contact details can be found at the following link: https://www.bfdi.bund.de/DE/Service/Anschriften/anschriften_table.html.

11.1. Data security

We take precautions to protect your data and to prevent misuse from outside. Measures such as encryption (SSL encryption), firewalls, hacker defence programs and manual security pre-cautions are applied in the process. SSL encryption is active when the key symbol at the bot-tom of your browser is closed and when the address starts with “https://”. Please note that the JavaScript™ Technology is used on our web pages.

11.2. Malfunctions of service, discontinuation or modification of the service, or deletion of data

We do not guarantee that the offer will be available at specific times. We do not exclude dis-turbances, interruptions or a possible failure of the online offer. The servers are regularly and carefully backed up. However, if data is transmitted in whatever form, it is recommended that you make backup copies. We reserve the right to change, expand, restrict or discontinue this service at any time. Any liability on our part for deleted data or loss of data is therefore ex-cluded.

B. Individual processing

1. Chatbot

For application purposes, our Internet site offers the option to use our chatbot Remo. In so doing, the data entered by you is transferred from the input mask to the chatbot and automated answers and follow-up questions to your respective answers/questions are provided. The chatbot is only for the first request for data and interests and does not make any of its own decisions in the application procedure. A REMONDIS employee will contact you by e-mail or telephone based on the information you provide.

The chatbot is currently still a trial version. The answers provided by the chatbot are therefore not legally binding, but serve purely for your initial information.
The following data is collected via the chatbot: surname, first name, address, telephone number and category of driving licence. If you enter further personal data via the chatbot, this is processed accordingly. A REMONDIS employee will contact you by e-mail or telephone based on the information you provide.
The use of the chatbot offer is voluntary. You can also submit your application in the usual way (by post or mail) or via our application platform www.remondis-karriere.de
If you use voice input such as Alexa, Siri, Dragon etc. to operate the chatbot, it is possible that your data is processed in a cloud by the respective voice service provider. REMONDIS has no way of influencing this.
So as to improve the quality of the chatbot and the user experience, the chat logs are anonymised, temporarily recorded and stored.
The legal basis for the data processing of the chatbot is Art. 6 para. 1 lit b GDPR and Art. 88 GDPR in conjunction with § 26 Federal Data Protection Act (BDSG).

2. Online application interviews

We do not guarantee that the offer will be available at specific times. We do not exclude dis-turbances, interruptions or a possible failure of the online offer. The servers are regularly and carefully backed up. However, if data is transmitted in whatever form, it is recommended that you make backup copies. We reserve the right to change, expand, restrict or discontinue this service at any time. Any liability on our part for deleted data or loss of data is therefore ex-cluded.

3. Job Agent

On the website remondis-karriere.de you can use our e-mail service for weekly information on vacancies. Once you have entered and submitted your Job Agent registration details, we will send you an e-mail to confirm and activate your free subscription by clicking (“double opt-in”). You will only receive e-mails via the Job Agent after confirmation. Each e-mail contains a hyper-link which you can use to unsubscribe the Job Agent at any time. Your data will be erased after cancellation.
The stored data are processed exclusively for the purpose and in the interest of information about vacancies in our companies. The legal basis for this data processing is Art. 6 para. 1 lit. f. GDPR.

4. Trainee Check

On the remondis-karriere.de page, you can indicate your own strengths and preferences on specific issues as part of the trainee check. Your entries or personal data will not be stored on the server in any form. There is also no attempt to assign them to you personally.

5. Matomo

On our websites we use a version of Matomo which is implemented on our own servers. This is an open source analysis software for the purpose of statistical evaluation of visitor access. Based on this evaluation, we particularly wish to track which of our sites are accessed and how often, but not by whom they are accessed. The implementation of Matomo on our servers does not use any cookies. We only store anonymised user data for collecting general statistical values, without comprehensively analysing user behaviour. A comprehensive analysis of user behaviour is also not possible due to the anonymised collection of the data. The IP address transmitted in the server log-in is anonymised on our server before it is transmitted to the Matomo installation and replaced by a random IP address. It is not possible to trace the IP address using the anonymised data, as time entries are randomised by the Matomo installation.

The purpose of the processing is the statistical analysis of user behaviour to optimise the functionality of our websites. Our legitimate interest lies in the improvement of our website.

The legal basis for the use of Matomo is Art. 6 para. 1 s. 1 lit. f GDPR.

6. Social media platforms

We run social media platforms with the following providers:

  • You Tube: a service of the provider Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland. Further information on data processing and data protection references by YouTube (Google) can be seen under https://policies.google.com/privacy
  • LinkedIn: a service of the provider LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland. Further information on data processing and data protection references by LinkedIn can be seen under https://de.linkedin.com/legal/privacy-policy
  • Xing: a service of the provider Xing AG, Dammtorstraße 29-32, 20354 Hamburg, Deutschland.Further information on data processing and data protection references by https://privacy.xing.com/de/datenschutzerklaerung
  • Instagram: a service of the provider Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA.Further information on data processing and data protection references by https://about.instagram.com/safety

For these information services, we have recourse to the providers' technical platform and services. We point out that you use our appearances on social media platforms and their functions under your own responsibility. This in particular applies to the use of the interactive functions (e.g. commenting, sharing and rating). When you visit our websites, the providers of the social media platforms collect, among other things, your IP address and other information that is present on your terminal device in the form of cookies.

This information is used in order to provide us as the operators of the account with statistical information about interaction with us.

The data recorded about you in this connection is processed by the platforms and, if applicable, also transmitted to countries outside the European Union, in particular the USA. According to their statements, all the aforementioned providers comply with a suitable level of data protection equivalent to that of the former EU-US Privacy Shield and we have concluded the standard data protection clauses with the enterprises. We do not know how the social media platforms make use of the data from your visit to our account and interactions with our contributions for their own purposes, how long these data are stored and whether data are forwarded to third parties. The data processing can also differ according to whether you are registered and logged in with the social network or visit the site as a non-registered and/or non-logged in user. If you access a contribution or the account, the IP address allocated to your terminal device is transmitted to the provider of the social media platform. If you are currently logged in as a user, the way you have moved on the net can be pursued via cookies on your terminal device. Buttons embedded in the websites make it possible for the platforms to record your visits to these websites and to assign them to your profile. Based on these data, contents or advertising matching you can be offered. If you wish to avoid this, you should log out or deactivate the "remain logged-in" function, delete the cookies in existence on your device and restart your browser.

In addition, we as the providers of an information service only process data from your use of our service which you provide to us and which require an interaction. If, for example, you ask a question which we can only answer by e-mail, we will store your information in accordance with the general principles of our data processing, which we describe in this privacy declaration. The legal basis for the processing of your data on the social media platform is Art. 6 subsection 1 sentence 1 lit. f GDPR.

To exercise your rights as a data subject, you can contact both us and also the provider of the social media platform. To the extent that a party is not responsible for replying or has to get the information from the other party, we or the provider will then forward your inquiry to the partner in question. For questions about profiling and processing of your data when you use the website, please contact the operator of the social media platform directly. For questions on the processing of your interaction with us on our site, write to the contact data which we have stated above.

The providers describe the information which the social media platform contains and how it is used in their privacy statements (link, see above). There, you will also find information about possibilities of contact and the possible settings for adverts.

C. Overview Cookies

Cookies are small text files that are stored on your hard drive by your browser. We also use so-called session cookies. These serve to establish a clear connection between you and our Internet presence. Only a random number is stored for this purpose. The session cookie is automatically removed when the browser is closed.

If you do not wish to accept cookies on your computer (or another device), you can deactivate them in your Internet browser. However, this may impair the user-friendliness and functionality of the website. The legal basis for the processing of data by cookies for the purpose of operating the website is Art. 6 para. 1 lit. f GDPR.

Our website uses the following cookies:

1. Fe_typo_user
Session cookie for Typo3 user management
This cookie is only relevant for web administrators. No personal data will be processed.

Session cookie for operating a PHP website
It is used to recognise your browser for various purposes (for example to remember your language setting). Save time: as long as the browser window is open.

3. retinaSupport
The cookie remembers whether your screen has retinal resolution.
Storage time: 4 weeks.

4. i18next
Session cookie for animation purposes on the homepage. No personal data is stored.

5. cookieconsent_status
This cookie is created when you click on the confirmation link of the general cookie notice on the website. The application remembers that the note should not be displayed again on the next page.

Version from 11.10.2021

REMONDIS HR management
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    REMONDIS Assets & Services GmbH & Co. KG
    Brunnenstraße 138
    44536 Lünen
    T +49 2306 1060
    F +49 2306 106100

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